Contact Us
Thank you for visiting Brusora. Our customer support team is here to help with questions about products, orders, shipping, returns, refunds, or your shopping experience.
Customer Support
For general questions or assistance with an existing order, please contact us by email:
Email: support@brusora.cyou
Phone: +1 716-799-4349
When contacting us about an existing purchase, please include your order number and the email address used when placing your order. Providing these details helps us locate your purchase and assist you more efficiently.
Mailing Address
Brusora
15 Chestnut Stump, Fort Salonga, New York, United States
Please contact our customer support team before sending a return to this address. Returns sent without following the instructions provided by our support team may experience processing delays.
Order Questions
If you need assistance regarding an order, you can contact us for help with:
- Order status
- Shipping and delivery questions
- Product information
- Returns and refunds
- Incorrect or damaged products
- Other order-related concerns
For shipping questions, please remember that our standard estimated delivery timeframe is 7–14 days. Actual delivery may occasionally vary because of customs processing, carrier operations, local delivery conditions, holidays, or circumstances outside our reasonable control.
We appreciate every customer who chooses Brusora and will do our best to provide clear and helpful assistance.